DHL will deliver the crate to your house, but they won't deliver it to where you want the machine to live. At my place, I have about 20 steps up from the road to the house. DHL is not going to carry the crate for you; they will leave it at street level. Fortunately (a) I have a garage they could put the crate in so it wasn't left on the street, and (b) the crate is so heavy it's not like anyone was going to run off with it.

My original idea was that I'd get a couple of friends to help me move the crate into my basement. However, I knew the machine would be in pieces so I also wondered if it might be possible for one person to carry it piece by piece and assemble it where I wanted it. Turned out that yes you could.

The crate contains various pieces. The main machine was screwed to the bottom of the crate and covers in lots of bubble wrap. The feeders were separate and also heavily wrapper. There was also lots of foam packing around everything. All good stuff. The case itself was wooden and held together with these interesting metal "hook-and-eye" clips. To open the case required quite a large screwdriver to bend apart the metal fastenings. But unpacking was relatively easy. And yes, because the machine is in parts, it was possible for one person to move it into the basement, bit by bit. The main robot was the heaviest and a little awkward to lift, but possible for one person to carry.